![]() ![]() You will be guided with the right paperwork. You can call up the company and ask to send the product back. The wireless devices carry a one year warranty but the certified restored devices run up to 3 months. Warranty ClaimsĮvery product you buy from AT&T has a warranty from the date of sale. Some conditions apply on such a return and you will be advised accordingly by the support team. However, if a device fails to function as it should, you can return it. This is not a formal reason and it is not included in the terms and conditions for returning a product. See also Spectrum Equipment Return - Avoid Fees - Updated Guide 2023 Faulty Device Here are some top reasons to send devices back to AT & T. You should be aware of the terms so that you can go through the return process smoothly. ![]() Any other product that you have had for than 14 days since the day of purchase.ĪT&T will send you a letter confirming you on the items you should return and the ones that you can keep.Ĭustomers are allowed to return their equipment within 14 days of purchase for clear reasons.WiFi extenders, Ethernet cables among other things that you can use without AT&T services.TV receivers that were purchased less than two weeks ago.The remote control can be returned if it is faulty.However, you must note that not all equipment can be taken back to the seller. The return process of AT&T Modems, Controllers and TV BoxesĪT&T has a wide variety of products, and these devices are sold alongside many other pieces that are used for set up.
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